Responses
Response Cost
Number of Sales
Cost Per Sale
Total Revenue
Total Profit
ROI
Net Profit
Choosing which response rate to work with is definitely the hardest part, with so many variables involved.
According to the 2023 DMA Response Rate Report, direct mail response rates hold steady at 9% for house lists and approximately 4% for prospect lists. This aligns closely with the 2018 report, which also recorded a 9% response rate for house lists, but it's worth noting that the response rate for prospect lists has slightly decreased from 5% in 2018. Historically, the average response rate between 2003 and 2015 was 3.6% for house lists and 1.6% for prospect lists.
House lists comprise people who have already bought or ordered from you.
Prospect lists are your potential customers who are likely to use your services.
The consistent high response rates over the years are fascinating. This is likely due to less clutter in the mailbox and marketers refining their targeting strategies in response to increased postage costs.