Every Rush, Express & Standard job is guaranteed on time — or it’s free.

Reach Your Customers with Personalised
Printed Mail

We print it, fold it, stuff it and send it. From data processing to NZ Post lodgement or courier delivery, we handle your entire campaign. Every piece personalised, printed in-house in Auckland and out the door fast.

In-house digital printing press at Direct Print & Mail Solutions in Auckland

Built for Campaigns,
Not Just Volume

Most mail houses are geared for massive runs. We're not. Whether you're sending a few hundred letters to your best customers or a few thousand postcards across Auckland, your job gets the same attention and the same turnaround.

“Josh has helped execute lots of jobs for us at high quality and very quick ensuring we get...” “Josh has helped execute lots of jobs for us at high quality and very quick ensuring we get in time for certain projects and campaigns ”

— Harry, Advance Matting
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Direct Mail Gets Seen.

For consumers, the letterbox is nearly empty. NZ households receive fewer than two addressed items a week. There's no spam filter, no promotions tab, no algorithm. Your piece gets picked up, looked at and usually kept in the house for days or weeks.

For businesses, a printed piece lands on someone's desk - not buried in an inbox with 200 other emails. Decision-makers don't open cold emails. A well-produced letter or pack gets past the inbox and into their hands. It sits on the desk until it gets dealt with, not deleted in a batch at 8am.

That's what the channel gives you: attention. No other marketing channel puts something physical in someone's hands with that little competition.

What happens after they pick it up is down to you. A great offer in a well-produced mail piece will outperform the same offer buried in an inbox. A boring offer will still get ignored - it'll just get ignored on nicer paper.

If you're not sure what to send or how to make it work, we'll help you think it through. We've run thousands of campaigns and we know what tends to land and what doesn't.

Personalised direct mail pieces ready for dispatch

When to Send Print, Not Pixels

A customer hasn't bought in 3 months

Email open rates drop the longer someone's been inactive. A printed piece - a letter with a specific offer or a postcard with a clear call to action - breaks through because it arrives somewhere they aren't ignoring you.

You're trying to reach a decision-maker

Executives don't open cold emails. A well-produced letter or a dimensional mail piece on their desk gets past the inbox, past the EA and into their hands. Pair it with a follow-up call and your conversion rate goes up.

You're launching something and want people to show up

A printed invitation feels like it matters. An email invitation feels like spam. For event attendance, product launches or VIP experiences, a physical piece signals that this is worth their time.

It needs to be received, not just sent

Some communications need to reach the person in a way that can't be filtered, bounced or ignored. Annual reports, AGM notices, product recalls, regulatory updates - when the content matters legally, print is the channel.

You want to make a customer feel valued

A handwritten-style note, a birthday card, a thank-you with a voucher. These tiny gestures in print feel disproportionately personal compared to an automated email. The effort shows.

Your email campaign got a 22% open rate

That means 78% of your list didn't see your message. Send a printed version to the non-openers. Same offer, different channel. We can set this up as a two-step workflow - email first, print follow-up.

What Our Clients Send

Some clients send one campaign a year. Others send every month. Whether it's a sales push, a compliance mailing, or an investor update — if it needs to land in someone's hands, we handle it.

Sales & Marketing

Offers, launches, reactivation campaigns. A letter on the desk warms up the call from a sales rep — and the more touches, the better the response.

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Compliance & Medical

Product information for healthcare professionals, regulatory notices, safety updates. When it has to reach the right person in print, not just an inbox.

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Investor & Stakeholder

AGM notices, annual reports, shareholder updates, meeting minutes. Printed, packed and posted to your register on time, every time.

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Magazines & Newsletters

Subscriber mailings, member newsletters, quarterly publications. We print, address, wrap and lodge — you just send us the PDF and the list.

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New Movers & Prospects

Reach new residents, new businesses, or targeted decision-makers. We can supply mailing lists or work with your existing data.

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Email + Print

Send an email first, then a printed follow-up to everyone who didn't open it. Two channels working together.

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Send regularly?

We'll set up your templates and lock in your pricing so each drop is just a data file and a go-ahead.

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How Your Mail Gets There

Not every campaign should go through the letterbox. Sometimes a courier package on the reception desk gets more attention than a letter in a tray. We'll help you pick the right channel for your audience.

NZ Post electric delivery vehicle on a suburban street

NZ Post Bulk Mail

The cheapest option for runs of 300+. We sort, barcode and lodge for maximum postal discount. Postage from around $1.50 per item.

Best for: large runs, nationwide reach, cost-sensitive campaigns.

NZ Post courier delivering a package to a doorstep

Courier Delivery

Ideal when you're sending to businesses where mail gets lost in a shared mailroom. A courier package gets signed for at reception and reaches the right person. Tracked delivery, proof of receipt, confirmed.

Best for: B2B campaigns, high-value recipients, delivery confirmation, A4 or oversized formats.

From Data to Delivery

1

Send Your Data & Artwork

Send us your mailing list and artwork. We'll check both and flag anything before it goes to print.

2

We Process Your Data

Address validation against the NZ Post master file, deduplication, postcoding and sorting. This gets you the best bulk mail rates.

3

We Print

Your job goes on our digital presses. Full colour, both sides, variable data personalisation on every piece if you need it.

4

We Prepare & Pack

Folding, inserting, sealing, wrapping. Machine insertion for standard formats, hand assembly for complex packs.

5

We Lodge & Deliver

Sorted, trayed, bagged and lodged with NZ Post or dispatched via courier. You get delivery confirmation and a job summary.

Mail sorted into NZ Post trays ready for bulk lodgement

Make It Impossible to Ignore

Sometimes a letter in an envelope isn't enough. We build custom packs that get opened, kept and talked about.

Premium dimensional mail packs with custom printed inserts and specialty finishes

Dimensional Mailers

Custom boxes, tubes or shaped packs with printed inserts. Hand-assembled and delivered by courier or NZ Post.

Multi-Piece Packs

Letter, brochure, card insert and reply envelope in one pack. Every piece personalised, collated and machine-inserted.

VIP & Event Packs

Invitations, gift boxes or launch kits. Specialty finishes, hand-packed, tracked delivery. For audiences of 20 or 200, not 2,000.

These are custom builds — no two are the same. Tell us what you're trying to achieve and we'll come back with ideas and a quote.

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Common Questions

From around $3–4 per item for runs of 300+. That includes print, data processing and postage. Exact pricing depends on format, quantity, paper and zone - use our instant price calculator for a real number.

We handle campaigns from as few as 50 pieces. Bulk mail postage rates through NZ Post start at 300 units. Below that we send at standard post rates or via courier.

Most campaigns are printed, packed and lodged within 3–5 working days of receiving your approved data and artwork. Rush turnarounds are available.

Yes. We check your list against the NZ Post master address file, remove duplicates, fix addresses and add postcodes. You get better postal rates and fewer returns.

Yes. We can send via courier with tracking and delivery confirmation. Popular for high-value recipients or when NZ Post returns are a concern.

Letters in envelopes, postcards, self-mailers (Transformailers), brochures, catalogues, multi-piece packs and custom dimensional mailers. We can also handle film-wrapped items and hand-assembled premium packs.

It works when the offer is right and the audience is right. We won't pretend that putting a mediocre message on paper magically gets results. But a good offer sent to the right people in print consistently outperforms the same offer in email - because it actually gets seen. The channel does the work of getting attention. Your offer does the work of getting a response.

Yes, a few ways. We can add unique QR codes or personalised URLs (PURLs) to each piece so you can track who scanned or visited. Unique offer codes let you tie redemptions back to the campaign. And if you're sending as a follow-up to email, we can compare response rates across both channels.

Yes. We can supply targeted mailing lists based on location, demographics, business type or other criteria. We also clean and validate any list you already have before sending.

No - we specialise in addressed mail, where every piece goes to a named person at a specific address. That's where the value is: personalised, targeted campaigns to your customers, prospects or stakeholders. If you need unaddressed letterbox drops, we can point you in the right direction.

Absolutely. We handle runs from as few as 50 pieces. Send a small batch first, measure the response, then scale up. It's the cheapest way to prove direct mail works for your audience before investing in a larger campaign.

Sending branded materials regularly?

If your team sends printed collateral, sales kits or branded materials on an ongoing basis, we can store them and ship on demand. No more bulk ordering and hoping you've got enough.

Learn About Storage

Trusted by Businesses Like Yours

“We’ve had a consistently great experience working with the team. Their pricing is highly competitive, turnaround times are incredibly fast, and the quality has...”

Felicity Jones Emerge

“Direct Print & Mail Solutions have been our sole provider of printed mailouts now for 8 years and they are brilliant to deal with. Very reliable, great under pr...”

Andy Mayhew Alliance Media
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